Citizens Bank of West Virginia Citizens Bank of West Virginia
Citizens Bank of West Virginia
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Easy Steps to use CNB's TELEBANKING SERVICE

1-888-444-4CNB (1-888-444-4262)

CHECKING INFORMATION-FAXES-PENDING TRANSACTIONS

Select 1 Account Information
Enter Checking Account Number and # Key
Select 1 Checking Information
Enter Telebanking Password and # Key
Select 1 Account Inquiry
Select 1 Checking Information ** then
      Select 1 for Current Balance & Last Deposit or
      Select 2 for Most Recent Transactions then
      Select 4 to receive a Fax or
      Select 5 for Pending Transactions


SAVINGS INFORMATION- FAXES-PENDING TRANSACTIONS

Select 1 Account Information
Enter Savings Account Number and # Key
Select 2 Savings Information
Enter Telebanking Password and # Key
Select 1 Account Inquiry
Select 2 Savings Information ** then
Select 1 for Current Balance & Last Deposit or
Select 2 for Most Recent Transactions then
      Select 4 to receive a Fax or
      Select 5 for Pending Transactions


** If you have more than one account, you will be asked to enter the account number again.


FUNDS TRANSFERS

Select 1 Account Information
Enter Checking Account Number and # Key
Select 1 Checking Account
Enter Telebanking Password and # Key
Select 2 Funds Transfer then
      Select 1 Checking to Checking or
      Select 2 Checking to Savings or
      Select 3 Savings to Checking or
      Select 4 Savings to Savings
Enter Account # your transferring from
Enter Account # your transferring to & amount
Verify information then
Enter 1 Transfer will be accepted.

COD/IRA

Select 1 Account Information
Enter Certificate of Deposit Number and # Key
Select 3 Certificate of Deposit
Enter Telebanking Password and # Key
Select 1 Account Inquiry
Select 3 Certificate of Deposit Information
Enter Certificate of Deposit Number and # Key
Select 1 For Current Balance
Select 2 Interest Information

LOANS

Select 1 Account Information
Enter Loan Number and # Key
Select 4 Loans
Enter Telebanking Password and # Key
Select 1 Account Inquiry
Select 4 Loan Information
Enter Loan Number and # Key
Select 1 For Payment Information
Select 2 For Interest Information

LOANS PAYMENTS

Select 1 Account Information
Enter Loan Number and # Key
Select 4 Loans
Enter Telebanking Password and # Key
Select 3 Loan or Bill Payment
Select 1 Loan from Checking
Select 2 Loan from Savings



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